Industries
Retail & consumer
Retail punishes architectural decisions faster than any other sector. A choice that looks reasonable in March is tested by a promotion in November with real revenue on the line. We build for the peak you actually have, not the average you report, and we treat store operations as a first-class product rather than a cost centre.
What clients are wrestling with
01Monolithic commerce platforms at end of life
Replatforming is high-risk and high-cost, and the business will not accept a feature freeze while it happens.
02Inventory truth that differs by channel
Online, store and marketplace each believe a different number, and the reconciliation cost shows up as cancelled orders.
03Store colleagues on worse tools than customers
The customer app is modern; the device in the aisle is not, and that gap determines conversion in-store.
Published research on this
Published research on how digital programmes actually perform across the sectors we work in. These are external figures from named sources, not our own claims — each one links to the original publication.
An average calculated across 50 separate studies of ecommerce checkout abandonment. The figure has barely moved in a decade, which suggests the causes are structural rather than cosmetic.
An automated scan found 56.1 errors per page on average, up 10.1% year on year. Six recurring issues — led by low-contrast text and missing alternative text — account for the great majority.
The same report recorded the first increase in wasted cloud spend in five years, which Flexera links to the cost complexity introduced by AI workloads and new managed services.
Have a programme that has stalled between slideware and shipping?
Tell us where it is stuck. We will come back within two business days with a point of view — and an honest answer on whether we are the right partner.